Digital accessibility improves the readability, navigation, understanding and robustness of a website, business application or public service. It turns WCAG 2.2 standards into a concrete user experience.
An accessible interface of course helps people with disabilities, but its impact is broader. It also supports users who are in a hurry, tired, older, on the move, on a small screen, with a poor connection, in a bright environment or facing a complex task.
The goal is to offer a digital ecosystem that works across all digital media: desktop, mobile, tablet, screen reader, keyboard, browser zoom, forms, editorial content and critical journeys.
Web accessibility is not a cosmetic option. It affects performance, trust, compliance and the overall quality of the user experience.
Structured headings, explicit links, readable content, properly described images and robust HTML help search engines understand pages.
An accessible digital service builds trust: the organisation looks more professional, more inclusive and more attentive to the real usage of its customers or employees.
The European directive on the accessibility of public sector websites and mobile applications sets common requirements across the European Union. Since 28 June 2025, the European Accessibility Act also extends obligations to several key digital products and services.
The approach combines UX audit, WCAG standards, editorial correction and collaboration with the design and development teams. Each recommendation is formulated to be understood, prioritised and implemented.
Visual hierarchy, interactive states, clickable area sizes, forms, error messages and keyboard journeys.
Descriptive titles, field labels, help text, links that make sense out of context and action-oriented micro-content.
Colour checks, text readability, active states, visible focus and token consistency in the Design System.
Heading structure, landmarks, accessible names, useful aria-labels, interactive components and screen reader compatibility.
Keyboard, zoom, mobile and screen reader journeys, form scenarios and verification of blocking points.
Accessibility rules built into components, validation criteria, editorial best practices and handover to the teams.
The goal is to advance digital accessibility without blocking production. Recommendations can be delivered as a report, prioritised backlog, screen annotations, Design System rules or direct support for the teams.