I work inside teams to clarify needs, design user journeys, test solutions and turn learnings into concrete product decisions.
A mission can cover an existing product, a redesign, a new feature or a framing phase. The goal remains the same: make UX decisions more visible, better argued and easier to implement.
The method adapts to the context while keeping a clear progression: understand, frame, design, test and hand over.
Immerse in the product, goals, usage, constraints and existing indicators.
Clarify the problems to solve, prioritise journeys and formulate UX assumptions.
User flows, wireframes, prototypes, components and interface decisions with the teams.
User tests, expert reviews, feedback analysis and prioritised recommendations.
Documentation, actionable summaries, design/dev support and decision follow-up.
Each deliverable supports a decision: understand, arbitrate, validate, document or transfer knowledge.
Findings, annotated screenshots, prioritised friction points and actionable recommendations.
Synthesis of needs, quotes, usage patterns and product opportunities.
Low or mid fidelity screens to quickly frame journeys and key states.
Scenarios, observations, blocking points and correction recommendations.
Mapping of steps, decisions, exceptions and product dependencies.
Usage rules, components, screen states and design/dev handover notes.