European institution UX mission

My UX mission for the European Parliament: prioritising, designing and structuring the Press website redesign.

As part of a global responsive redesign of its institutional websites, the European Parliament entrusted me with the UX design of the new DG Press website, a high-stakes public information platform for audiences as varied as citizens, journalists and political stakeholders.

Context

A responsive redesign for a broad audience and institutional communication challenges.

The European Parliament was starting an in-depth redesign of its websites to make them responsive and adapted to mobile use. The DG Press website serves a particularly heterogeneous audience: citizens looking for information, press groups and accredited journalists, as well as MEPs, their offices and the Parliament’s political stakeholders.

In this context, my mission was to align internal teams on priority content, formalise the information architecture and produce multi-device wireframes used as a reference by business, UI and development teams.

European Parliament Press website: result of the responsive redesign carried out with DG Press.
Role

Facilitate, design and document: three complementary levels of intervention.

The mission covered the full UX design process, from co-construction with business teams to producing deliverables usable by UI and development.

Prioritisation workshops

Facilitation of work sessions with DG Press teams to identify and prioritise essential content and features for the new website.

Multi-device wireframes

Design of wireframes for desktop, tablet and mobile, validated by the business and used as models by UI and development teams.

Functional analysis

Writing a complete functional analysis detailing each screen behaviour to guide technical implementation.

Methodology

From business needs to deliverable screens: a structured approach in four steps.

The project complexity came from the diversity of target audiences and internal stakeholders. The UX approach helped converge DG Press teams’ expectations into a shared vision before moving into design.

1

Understand audiences and challenges

Identify the different Press website user profiles, including citizens, journalists, MEPs and political stakeholders, and understand their specific information needs.

2

Facilitate prioritisation workshops

Run collaborative work sessions with DG Press teams to align decisions on priority content and the information architecture of the new website.

3

Design responsive wireframes

Produce wireframes for three devices, desktop, tablet and mobile, submitted for business validation before serving as models for UI teams and references for developers.

4

Write the functional analysis

Document the expected behaviour of each screen and interaction in a complete functional analysis, including accessibility requirements to ensure compliant implementation.

5

Validate and support

Follow validated wireframes through UI and development, ensuring interface decisions remain consistent and accessibility standards are respected.

Deliverables

Deliverables focused on decision-making, design and implementation.

Each deliverable played a precise role in the production chain: aligning stakeholders, guiding UI choices and providing a solid foundation for developers.

Workshop reports

Summaries of prioritisation sessions with DG Press, documenting decisions on content and features for the new website.

Desktop, tablet and mobile wireframes

Business-validated wireframes covering the three breakpoints, used as references by UI and development teams.

Functional analysis

Complete documentation of expected behaviour for each screen, state and interaction, including accessibility requirements.

Accessibility specifications

Accessibility recommendations and constraints integrated from the design phase to guide WCAG-compliant implementation.

Outcome

A responsive, accessible Press website centred on audience needs.

The UX design work gave DG Press teams a solid foundation for their new website: a validated information architecture, wireframes covering all devices and complete functional documentation to guide development.

The European Parliament Press website is now online at europarl.europa.eu/news/fr.

European Parliament Press website preview.