UX audit of a website, web app or mobile app: make the experience clearer.

An expert eye to spot graphic inconsistencies, friction zones, vague content and navigation problems that hinder understanding, conversion or daily use.

UX audit of a website and an application interface
Quick diagnostic

When the interface works, but doesn't guide well enough.

A showcase site can lose its visitor with a vague promise. An e-commerce store can create hesitation at the moment of choice or payment. A business application can slow teams down with dense screens, imprecise labels or inconsistent journeys.

  • Clarify journeys, menus, actions and visual priorities.
  • Identify gaps between visual identity, components, content and real usage.
  • Turn findings into concrete, prioritised recommendations.
Scope

A UX audit adapted to your digital product.

The analysis can cover a few strategic screens or a complete journey, depending on your business, product or user priorities.

Showcase site

Promise, page structure, content readability, message hierarchy, calls to action and perceived credibility.

E-commerce site

Catalogue navigation, product page, reassurance, checkout funnel, micro-content, visual consistency and conversion barriers.

Complex application

Business journeys, dashboards, forms, screen states, deep navigation, terminology and cognitive load.

Method

A structured, action-oriented expert review.

The goal is not to produce an abstract list of remarks, but to explain what blocks, why it blocks and how to improve the user experience.

1

Frame

Define the scope, the pages or screens to audit, the objectives and the priority journeys.

2

Observe

UX/UI analysis of screens, navigation, content, visual consistency and friction points.

3

Prioritise

Rank issues by their impact on understanding, conversion, efficiency or trust.

4

Recommend

Concrete proposals: rewording, journey simplification, visual hierarchy, components, states and actions.

5

Hand over

Present the report, explain the trade-offs and implementation paths with your teams.

UX/UI analysis

What the audit highlights.

Each point is documented with a finding, its likely impact on the user and a directly actionable improvement path.

Graphic inconsistencies

Style variations, confusing hierarchies, unstable components, contrasts, alignments and breaks in visual language.

Non-descriptive content

Generic titles, imprecise labels, missing help text, lack of reassurance or key information that is too hard to find.

Navigation and journeys

Ambiguous menus, competing actions, unnecessary steps, costly back-tracking and lack of landmarks in the journey.

Deliverable

A detailed, readable and actionable audit report.

The deliverable gathers findings, annotated screenshots, prioritised friction points and UX/UI recommendations. It serves as a working basis to decide what to fix now, what to plan next and what to test with users.

PDF

Structured report with concrete improvement paths, prioritisation and executive summary.

Example of a UX audit report
Findings and friction points
Wireframes from a UX audit
Concrete recommendations