I intervene on a short-term basis to address a specific UX or accessibility issue, or on a longer basis to support product, design and development teams.
Short-term engagements through a UX audit to step back, objectify decisions and lay a solid foundation before continuing in-house or with longer-term support.
Interviews, surveys, user flows and personas to frame product decisions.
Identify friction points in a user journey and UX inconsistencies.
Assess consistency between design and code and prioritise useful corrections.
Structure screens, journeys and interactions before the UI phase.
Create a shared, documented and maintainable foundation.
Observe real usage to prioritise UX improvements.
I support organisations in improving the user experience of their websites, business applications and digital platforms.
My engagements cover UX/UI audits, user research, interface design, digital accessibility and the creation of scalable Design Systems.
Based in Belgium, I work on both short-term assignments and long-term UX engagements.